Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you visit our website (nexbrowser.net), use our desktop application (NexBrowser client), and related services.

Information We Collect

We need to collect certain information to provide you with services. This information includes:

• Account Information: Email address, username, encrypted password provided during registration.
• Payment Information: Transaction records and subscription status (Note: We do not directly store your complete credit card numbers; payments are processed by compliant third parties like Stripe/PayPal).
• Technical Data: IP address, device type, operating system version, application crash logs, and usage statistics (for troubleshooting and product improvement).
• Browser Configuration Data: Browser profile settings you create in NexBrowser (such as User Agent, resolution, etc.). This data is only used for sync services and is stored encrypted.

Data Usage Purposes

We only process your data when we have a legitimate basis, mainly for:

• 提供、维护和改进我们的指纹浏览器服务。
• 处理您的订阅支付和开具发票。
• 向您发送技术通知、更新、安全警报和支持消息。
• 防止欺诈、滥用和安全事件。
• 遵守法律义务和监管要求。

GDPR User Rights (European Economic Area)

If you are located in the European Economic Area (EEA), under GDPR, you have the following rights:

• Right of Access: Right to request a copy of your personal data we hold.
• Right of Rectification: Right to request correction of inaccurate personal data.
• Right to Erasure (Right to be Forgotten): In certain circumstances, right to request deletion of your personal data.
• Right to Restriction of Processing: Right to request that we restrict processing of your data.
• Right to Data Portability: Right to obtain your data in a structured, common format.
• Right to Object: Right to object to our use of your data for direct marketing.

Singapore PDPA Compliance Statement

As a Singapore company, we strictly follow PDPA regulations. We have appointed a Data Protection Officer (DPO) to oversee compliance. If you have any questions about our data protection policies or wish to exercise your rights under PDPA, please contact us using the contact information at the end of this policy.

Data Storage and Cross-Border Transfer

Your data is primarily stored on encrypted secure cloud servers (such as AWS, Google Cloud). As we operate globally, your data may be transferred to countries/regions outside Singapore for processing. When conducting cross-border transfers, we ensure recipients comply with GDPR and PDPA-recognized data protection standards and sign necessary Standard Contractual Clauses (SCC).

Data Security

We employ industry-standard security technologies (such as SSL/TLS encryption, AES-256 data-at-rest encryption, multi-factor authentication) to prevent unauthorized access, disclosure, or loss of data. However, internet transmission is not absolutely secure, and we cannot guarantee 100% security.

Cookie Policy

We use cookies and similar technologies to identify your login status, save preferences, and analyze traffic. You can refuse cookies through browser settings, but this may affect your use of some features of our services.

Policy Updates

We may update this Privacy Policy from time to time to reflect legal or business changes. For significant changes, we will notify you via email or in-app notifications.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer: